M.Bro replied with a very reasonable e-mail explaining the new policy, including, "While we do understand that you would like to use a 40%-off coupon for everything you purchase, it just isn't realistic. No retailer would stay in business if they allowed that."
I was a little disappointed because I thought that was the end of it.
And then there was a new e-mail this morning! It wasn't quite "give me free stuff if you want my business", but it was close! It's a rambling manifesto, but here's a little taste -
Are you just scanning my e-mail instead of thoroughly reading it and discussing it with your staff who knew my situation and would have set you straight? You have totally mis-understood me if you think I mis-understand you and your very selfish new store "policy." The problem is that I understand all too well, obviously even better than you do, that you are only looking out for your own bottom line and you obviously do not care at all about your customers finances like the other stores.
Your "sales" are always at a time when you don't have money for crafts so your "sales" are almost jokes. Also 35% off or less does not really constitute a "sale". Sorry, Missy, I've heard you out, but it is not cutting it for the budget minded scrapbooker. You'll have to do better than that!