Customer Service II

Two customer service posts in one day - one of me not giving it, one of me not receiving it.

Three days ago, I ordered 2 rims, 2 hubs, 100 spokes, and 100 nipples from a parts distributor (who I will not name until after they decide whether or not to give me the refund + 25% that I asked for). Pretty obvious what my intention is, huh? Apparently not, because the jerks at this distributor just threw all my parts in a box and shipped them to me. No one at this place was smart enough to think, "Huh - spokes, nipples, rims, hub - I'll be he's building a wheel!" and put it together for me. Jerks.

So I threw my hands in the air, swore up a right-good storm, and built the wheels my own damn self!

It turned out to me a good deal simpler than I thought it would be, and various people at work today (who have lots of experience building wheels - not, like, an accountant and a marketing dude or something) told me that they looked and felt really good. I can't decide whether I'm more confident or more nervous riding wheels that I built rather than some random guy (or machine) at Nashbar.


Sophist said...

if you order all those parts, is it customary for the store to do the assembly?

That's rad that you built your own wheels!

I'm waiting for a "100 nipples" comment. Grrrbear?

towwas said...

Heh heh. You said "nipples."

Burrito Eater said...

Wow, you already built them? That is awesome! I can't wait to check them out! Building wheels is about the last thing I would do...